Hit Web Design - No Response after 75 call and emails

Helena, Montana 3 comments

This is the worst company I have every delt with I ahve called and emailed in a 2 week time period and never a call I did get 2 emails asking what the problem was.In every call and email I stated exactly what was wrong.

Do not every do business with the company. The company has promised so many hour of free web help with every yealy renewal, bu you never see the help also my contract is double the price of when I started, this is not waht we agreed on.

I paid for banner adds and have never received them.Half my site customers can not access.

Review about: Web Hosting.

Comments

Steven Yaniz
#322383

Not to be a Vulture...www.theaffordableseo.com we work with all budgets and ideas, as long as your business is legal you're good with us. If you need design you Could Outsource over seas and get ripped off again or use Nirvelli Designs

Anonymous
#243450

this is the worse company in the united states

Anonymous
#241206

HIT Web Design scammed me out of a lot of money. I had similiar problems with them not returning calls or emails and not performing any work at all. I cancelled my accounts with them. Now I am fighting for a refund.

Fill a BBB complaint with utah.BBB.org

Try sending email to cqo@hitwebdesign.com

Hit Web design

Bellevue, Washington 0 comments
Not resolved

Listen up customer that are in the market for a web site.DON'T USE HIT WEB DESIGN!!!!!

they are by far the worst company I have come across. They are the first site that will pop up in Google search for web design so don't be fooled. I handed over $300.00 dollars to have them create a website for me. One month later I still didn't have even a writer assigned to my account.

After many calls to the company to have them put someone on my job, they hire a free lance writer that I don't hear from for 3 weeks only to receive a copy of text that that my 11 years daughter could have done a better job with and the writer tries to Re-name my Company because he doesn't like the name I have used for years... At this point I have been waiting almost 2 months for them to create my site, that they promised would only take 2 weeks. The best is yet to come. I call the customer service department and request a full refund on Oct.5th, only to get a e-mail that states that they are "very busy processing refunds." Nice, I guess I'm not the only that has had a problem with Hit web design.

Almost daily I send emails to the customer service Manger and higher up's with no response. If I do hear something it usually sounds like this. "We are working on it and it could take a fews weeks." 90% of emails and phone calls are flatly ignored. Today is Dec.1st.

and guess what? STILL DON"T HAVE MY REFUND. Do not hire this company.

Learn from my miserable experience and run for the hills.I'm will be filling a complaint in the state that they do business in!!!

Review about: Website Design And Hosting.

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